Shipping & Returns

For securities reasons all ann-celeste.com online purchases requires signature upon delivery and anyone at the designated address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in the building, for example an office address that has been provided for delivery.

Please ensure that the billing and shipping address details are correct, as we are unable to redirect.

 

UK delivery: 3-5 working days
Europe delivery: 7 working days
International delivery 7-14working days

 

Please note that we are not liable for custom clearance fees in your country and holding times of packages by customs in your country. This is unfortunately out of our control.

 

Pre-orders

All pre-orders will be charged when order has been placed. Items will be with you within four weeks of placing your order.

If you have any questions regarding shipping please email shipping@ann-celeste.com

 

Returns & Exchange

We hope that you are pleased with your order and won’t have to return them. Please send us an email for any return goods at help@ann-celeste.com

If your item is damaged upon arrival, please return item with 7 working days upon receipt of the item with all tags and packages intact for a full refund or exchange.